Privacy Policy

1. Who We Are

This Privacy Policy explains how INCOM Endüstriyel Tarım Orman Ürünleri A.Ş. ("INCOM", "we", "us") collects, uses and protects personal data of visitors to incomas.com and of our business contacts, in accordance with the EU General Data Protection Regulation (GDPR) and the Turkish Personal Data Protection Law (KVKK, Law No. 6698).

2. Data We Collect

• Contact form submissions: name, company, country, email, phone, product interest and message content.
• Technical data: IP address, browser type, device information and pages visited, collected via cookies and similar technologies once consent is given.
• Communication records: correspondence you send us by email or through the chat widget.

3. How We Use Your Data

• To respond to quote requests, sample requests and general inquiries.
• To provide technical support related to our products.
• To improve our website through aggregated, consented analytics.
• To comply with legal, tax and export documentation obligations.

4. Legal Basis

We process personal data on the basis of your consent (e.g. cookie consent, contact form submission), the necessity to take steps prior to entering into a contract (e.g. quote requests), and our legitimate business interests in operating and improving our website.

5. Data Sharing

We do not sell personal data. Data may be shared with service providers who support our operations (e.g. email hosting, analytics, chat/CRM providers) strictly for the purposes described above, and only where those providers offer adequate data protection safeguards.

6. International Transfers

As an export-oriented business, some data may be processed or stored outside Turkey or the EEA. Where this occurs, we take reasonable steps to ensure an adequate level of protection consistent with GDPR and KVKK requirements.

7. Data Retention

We retain personal data only as long as necessary for the purposes described above, or as required by applicable tax, trade and export regulations.

8. Your Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal data, and may object to or restrict certain processing. To exercise these rights, contact us at info@incomas.com.

9. Contact

INCOM Endüstriyel Tarım Orman Ürünleri A.Ş.
Çay Mah. 6489 Sk. No:6 A, Akdeniz / Mersin, Türkiye
info@incomas.com